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DBA Pro Services |
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| Oracle Managed Services and Database Support | |||||||||||||||||
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Does the idea of a professional, experienced team of Oracle certified DBAs managing your database systems round the clock appeal to you? With our Oracle managed services offering, called DBA Pro, we offer affordable, reliable Oracle database support provided by our team of Oracle Certified Professionals. Via these Oracle remote DBA services, we'll handle proactive maintenance, monitoring, and responding to your database system alerts so that you can focus on what it takes to grow your business. We offer a number of flexible support options so that you can select the most cost-effective plan for you based on your particular needs for Oracle database support—from part-time DBA work to full-time support on special projects that occasionally arise. DBA Pro offers access to experts when you need it and cost-effective services at the level of support you need. |
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| DBA Pro Plan Features | |||||||||||||||||
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The features of our DBA Pro offering can be customized to suit your particular needs. We offer the following and more:
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| Our Proactive approach | |||||||||||||||||
To be proactive and keep Oracle systems running smoothly, it takes the right combination of skills, experience, and the proper tools (see next section). The certified Oracle DBAs on our team maintain ongoing communication with you regarding your database operations and goals. Our focus is on using best practices and doing things right the first time in order to avoid performance issues, data loss, or downtime. In addition to setting your systems up properly and making sure you have the level of availability required along with a tested backup and recovery plan, we feel it's critical to monitor a variety of metrics to ensure your database continues operating smoothly. With our custom-built tools we can track database performance over time and plan ahead for increased capacity needs. For example, if a developer submits new code that taxes your system, we'll know it pretty quickly. Our experience—along with our tools—helps us proactively assess your database systems and make adjustments to avoid a crisis. If a critical problem does arise, we know about it within minutes. And, depending on the level of service you have selected, we deal with those issues accordingly. Our goal is to keep your systems running smoothly and provide the level of expertise you need to quickly resolve any database problem that may occur. |
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| Our Monitoring Tools | |||||||||||||||||
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In addition to our hands-on work, we use an extensive set of custom-built monitoring tools called Database Rx to monitor the health of your database systems. Database Rx provides secure, automated monitoring and analysis of your Oracle databases. Our team uses these tools to monitor your database systems, proactively manage performance and growth, and keep your systems highly available. You receive real-time notification of performance, stability, and scalability issues before they compromise performance or result in expensive downtime. Many powerful and easily customizable reports are available. These reports provide current and historical information in areas such as alerts and events, database growth, tablespace size, high resource SQL, instance activity, performance ratios, wait events, and redo log activity. All of this information is stored in our Performance Portal. As a client, you can securely access this portal at any time to view past database reviews, track performance history, and administer portal access for others in your organzation. |
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| Security and Technology | |||||||||||||||||
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Our monitoring tools and remote access policies are developed to fit in with your system security and firewall integrity. There is no need to provide remote access to your database to an outsider. The Database Rx agent runs from a severely restricted operating system account and connects to your database with very limited privileges. The agent has read-only access to your data dictionary, and no access whatsoever to your application data. Data is transmitted from your server to the Performance Portal via encrypted email. Because all data transfer to the Performance Portal is initiated on your server, you are in complete control, and your system security and integrity are maintained. (You may optionally grant us remote access via secure shell or any number of popular VPN systems as your company policy dictates.) |
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| Our Team Experience | |||||||||||||||||
You can trust Miracle™ with expert Oracle remote DBA services and onsite database support for your mission-critical Oracle systems.
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| Getting Set Up with DBA Pro is Easy | |||||||||||||||||
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After choosing Miracle™, we immediately assign two experienced Oracle certified team members to be your primary and secondary DBAs. They will get you set up with DBA Pro, following six easy steps that will have you up and running very quickly and with minimal effort. |
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| Benefits of DBA Pro | |||||||||||||||||
The following are just a few of the benefits of working with Miracle™ to manage your Oracle database systems:
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